FREQUENTLY ASKED QUESTIONS (FAQ's)
What’s so special about UnionProof?
We could tell you that upwards of 95% of Projections' UnionProof clients have remained union-free, but remaining union-free isn’t a one-time event, confined to checking "NO" on a ballot. It’s our philosophy that creating a UnionProof culture begins with new hire orientation on day one and continues throughout the employee journey. We’d love to talk with you about your communication strategy.
Check out our other FAQ's to quickly answer our most commonly asked questions:
How long does it take for my purchased video(s) to be available to me?
You should receive an email confirming your purchase and providing a link to view it within minutes of your transaction. If it’s been more than 30 minutes, please contact us via phone at 877-448-9741 or chat with someone immediately, here.
I need to communicate in Spanish – do you offer your resources in other languages?
Yes, we have pre-produced video resources available in Spanish, Haitian Creole, and a variety of other languages including Canadian, eh. Don’t see what you need? We are a full-service production company that has experience connecting with employees in dozens of languages and can produce in whatever language your employees speak.
How do I change my UnionProof password? (Also “I’ve changed jobs, how do I update my info?”)
Once you’re logged in to the UnionProof site, simply click on “Account” in the upper right. There, you can update your email address, company, physical address and even change your password.
Why do I have to register to view UnionProof previews?
We believe in always loving, protecting and respecting our clients. That means making sure that proprietary content isn’t publicly available. Once you register, you’ll have instant access to all the resources you need to solve your communication challenges!
How can I update my credit card or add a new one?
Once you’re logged in, click on “Account” in the upper right. Then click on “Update or Add a Credit Card.”
I need to show my purchased videos in multiple locations – how can I provide access to my team members so they can stream video for employees?
We’ve got union organizing activity – how can you help?
If you find yourself in the middle of a union organizing campaign, it’s time to connect with employees. Depending on what stage you’re in with the campaign, UnionProof can help in a variety of ways. On our blog, you’ll find a wealth of information and advice, including what to do if you’ve got card signing activity. You may want to use our video resources, including our Ultimate Defense Kit, as they work hand-in-hand with the strategy your labor attorney recommends. Give us a call – we’ll be happy to guide you to the solutions you need.
What do other companies do to communicate with associates during a union campaign?
Our most popular option is the creation of a UnionFree.com website, coupled with a custom 25th hour or a custom role-play video. Both of these video options help bring the facts and the issues out into the light in a consistent and authentic way. However, if custom production isn’t within your budget, our Ultimate Defense Kit, offers in-depth information on Organizing, Bargaining, Job Security, Strikes, and the union itself. Pair that with a ready-made, union-specific website and you’ve got a powerful communication strategy!
What’s the least expensive way for me to launch a campaign website?
A ready-made, union-specific website can help you communicate the facts about the union working to organize your team members for a fraction of the cost of a fully custom website. From finances to membership, negotiations to strikes, your website is designed to connect with and inform your employees as well as the all-important secondary audience at home! Plus, you can launch it in just a few hours! Give us a call at 877-448-9741 to preview your website.
I need to communicate with my unique audience on very specific issues, and these ready-made resources aren’t going to do the trick – can you help?
Absolutely, custom production is our jam. We can provide fully custom-produced video, web and eLearning resources that reflect your company’s culture, voice and employee needs. Our in-house team of writers, producers, editors, animators, web designers and online learning experts stand ready to help you “get real” with your employees.
How much does custom video production cost?
Producing a powerful and unique message that truly connects with employees in an authentic way isn’t necessarily as expensive as you might think! After over 40 years of helping companies engage with employees, we have creative solutions to meet a wide variety of budgets. Want to know more? Check out “How Much Does Custom Video Cost?” over on the Projections blog.
How can I get a specific quote for a custom employee communication project?
What ever happened to the “Proud To Be UnionFree Series,” “Supervisors Can Keep You Union-Free,” “Rules of the Election Campaign,” “Sexual Harassment,” and “Behind the Promises”?
Seriously, how long have you been doing this? We do update and retire older programs as their tone, style (hello, white webbed belt!), and message evolves. If you want to show an older program, we’d probably advise against it for legal reasons. However, if you just want a good laugh at the old days, we’ll be happy to reminisce with you.